Terms of Service

1. Introduction

Welcome to Suwar. By using our website suwar.co, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

2. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accuracy of Information: You agree to provide accurate, current, and complete information when making a purchase or creating an account.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Payment: Payment must be made at the time of order. We accept various payment methods as listed on our website.

4. Shipping and Delivery

  • Processing Time: Orders may take up to 4 weeks to process due to high demand. Shipping times vary based on location and shipping method.
  • Shipping Costs: Shipping costs are calculated based on the delivery address and are displayed during checkout.
  • Custom Charges: If you’ve been charged customs duties or fees, please contact us immediately by filling out our Contact Form or via email at support@suwar.co. Make sure to include your order number and a screenshot or evidence of the customs fee. We will review the information and assist with the reimbursement process

5. Returns and Exchanges

  • Policy: We cannot accept returns or exchanges unless the item is damaged. For damaged items, please contact us by filling out our Return Request Form and providing images of the damage.

6. Intellectual Property

  • Content Ownership: All content on our website, including text, images, and designs, is the property of Suwar and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

  • Disclaimer: Our website and products are provided "as is" without any warranties, express or implied. We are not liable for any damages arising from the use of our website or products.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in [insert location].

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes.

10. Contact Us

For any questions regarding these Terms of Service, please contact us.